These Terms of Service ("Terms") are a binding agreement between you and Peoplera Technologies Limited ("Peoplera," "ViloBeat," "we," "us," or "our"), a company registered in Nigeria. They govern your access to and use of the ViloBeat web dashboard, mobile application, public-facing pages, and all related distribution, financial, and creative services.

By creating an account, uploading content, or otherwise using ViloBeat, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use ViloBeat.

1. Eligibility

You must be at least 13 years old to create a ViloBeat account. If you are between 13 and 18 years of age, you must have the consent of a parent or legal guardian, and that parent or guardian agrees to be bound by these Terms on your behalf. By using ViloBeat, you represent that the information you provide during registration is accurate and that you will keep it up to date.

2. Your Account

You are responsible for maintaining the security of your account credentials. Do not share your password with anyone. ViloBeat enforces a single active mobile session per account — logging in from a new device will automatically sign you out of the previous one. If you believe your account has been compromised, contact us immediately at support@vilobeat.com.

You are responsible for all activity that occurs under your account, including content uploaded, payments initiated, campaigns launched, and communications sent through our platform.

3. Ownership of Your Music

You own your music. ViloBeat does not claim ownership over any audio recordings, compositions, lyrics, cover art, or other creative content you upload to the platform. When you submit content for distribution, you grant us a limited, non-exclusive, worldwide, royalty-free license to reproduce, distribute, publicly perform, and make available your content through Digital Service Providers (DSPs) on your behalf. This license exists solely to enable us to deliver your music to the platforms you select.

This license continues for as long as your content remains on the platform. When you request a takedown or delete a release, we will issue removal requests to DSPs. The timing of actual removal depends on each DSP's processing schedule.

4. Content Standards and Warranties

By uploading content to ViloBeat, you represent and warrant that:

You are the sole creator of the content, or you have obtained written authorization, licenses, or clearances from every rights holder whose work is incorporated (including samples, interpolations, beats, vocal features, and co-written compositions).
The content does not infringe on the intellectual property rights of any third party, including copyrights, trademarks, and rights of publicity.
You have the legal authority to distribute the content in all territories where ViloBeat operates.
All metadata you provide (artist names, titles, ISRC codes, songwriter credits, composer information) is accurate and truthful.
If your content is explicit, you have correctly flagged it as such during the submission process.
The cover artwork you upload meets DSP technical specifications and does not contain prohibited imagery (such as third-party trademarks, misleading text, or content that violates platform guidelines).

ViloBeat reviews all submissions before delivery to DSPs. We reserve the right to reject, delay, or remove any content that fails to meet these standards, at our sole discretion.

5. Royalties, Wallet, and Payments

5.1 Royalty Collection

You keep 100% of the royalties generated from the streaming and sale of your music. ViloBeat does not take a commission on royalties. We receive royalty reports from DSPs and credit your earnings to your ViloBeat Wallet. Royalty payments from DSPs typically arrive two to three months after the streams or sales occur. The exact timing varies by platform and is outside our control.

5.2 Royalty Splits

If you designate royalty splits with collaborators during the upload process, you acknowledge that the split percentages you set are binding. ViloBeat facilitates the recording of these splits in our system. You are responsible for ensuring all parties agree to the stated percentages before distribution. Disputes between collaborators regarding royalty splits are the responsibility of the parties involved, and ViloBeat is not liable for mediating or resolving such disputes.

5.3 Withdrawals

You may request a withdrawal from your ViloBeat Wallet at any time once your balance meets the minimum threshold. Withdrawals are processed to the bank account you provide. Processing times depend on our payment partner and your bank. A processing fee may be deducted from the withdrawal amount, and the net amount is shown to you before you confirm the request. Withdrawal requests are subject to review and may be delayed or denied if we detect suspicious activity on your account.

5.4 Studio Credits

Studio Credits are a prepaid balance you can purchase to pay for per-use features beyond your subscription plan's monthly quota. These include Express Release fees, additional cover art generations, additional mastering requests, pre-save email blasts, and other premium features. Studio Credits are non-refundable and do not expire as long as your account remains active. If your account is terminated due to a policy violation, any remaining Studio Credit balance is forfeited. If your account is voluntarily deleted, any remaining Studio Credit balance is zeroed and logged as a refund transaction during the permanent deletion process.

5.5 Wallet Custody and Sweep-Out Rules

The ViloBeat Wallet is a non-custodial administrative ledger used solely to track and facilitate the disbursement of your royalty earnings from DSPs. ViloBeat is not a bank, deposit-taking institution, or escrow agent. Your funds are settled and held by licensed banking and payment processing partners. ViloBeat reserves the right to automatically sweep out and transfer any wallet balances that remain inactive or unclaimed for more than one hundred and eighty (180) consecutive days to your registered bank account on file, minus standard transaction fees.

5.6 Indemnification for Third-Party DSP Penalties

In the event that a Digital Service Provider (DSP) or streaming platform imposes fees, charges, or financial penalties on ViloBeat (including, but not limited to, streaming manipulation fees or fine deductions for fraudulent play counts) directly resulting from content distributed under your account, you agree to fully indemnify ViloBeat. ViloBeat is authorized to deduct the exact amount of any such third-party penalties directly from your ViloBeat Wallet or Studio Credits balance.

5.7 Royalty Advances

Eligible users may request an advance on future royalty earnings ("Royalty Advance"). Eligibility is determined based on historical streaming earnings: you must have earned at least $500.00 in each of the three (3) completed calendar months immediately preceding the request. The maximum advance limit is calculated as the mathematical average of those three months' earnings, and requests are subject to underwriting review and approval.

Upon approval, a flat fifteen percent (15%) financing fee is added directly to the principal advance amount, forming the total outstanding recoupment balance (i.e. total recoupment = requested principal * 1.15). Royalty Advances are paid out to your verified primary bank account.

To recover the advance, ViloBeat intercepts all future Wallet withdrawal requests and applies deductions. If a requested payout is less than or equal to the remaining recoupment balance, the entire payout is applied to the loan (0% fee, zero net cash payout, processed instantly). If a payout request exceeds the remaining recoupment balance, the remaining loan balance is fully recouped, and the standard five percent (5%) platform fee is applied solely to the excess portion of the payout. In the event of account suspension or material breach of these Terms, any outstanding advances are declared immediately due and payable.

5.8 Ticketing Revenue, Payout Holds, and Refunds

If you use ViloBeat-managed ticketing services to sell tickets for events (including live or virtual performances), you agree to the following terms regarding ticketing revenue custody, payout rules, and refund liability:

Payout Holds (Completed Events Only): To protect buyers and prevent fraud, ticket sales revenue is held in custody by ViloBeat. Ticketing revenue from ticket bookings only becomes available for withdrawal after the associated event has successfully concluded and its status transitions to "COMPLETED" in the ViloBeat system. Ticketing funds from upcoming or active events cannot be withdrawn. This hold policy does not apply to standard music distribution royalties.
Right of Set-Off (Clawbacks): In the event that a ticket booking is refunded (due to buyer complaint, event cancellation, or non-performance), ViloBeat is authorized to deduct the full refund amount and transaction fees directly from your available ticketing balance. If your balance is insufficient to cover the refund, ViloBeat reserves the right to deduct the outstanding amount from your future event ticketing sales.
Event Cancellation Liability: If an event is cancelled (by you or by a ViloBeat administrator due to violation of these Terms), you are solely responsible for the cost of all ticket refunds. If ViloBeat advances refund payments to buyers on your behalf, you agree to fully reimburse ViloBeat for any outstanding balances.

6. Subscriptions

6.1 Plans and Billing

ViloBeat operates on a tiered subscription model. Each tier provides a specific monthly quota for releases, mastering requests, cover art generations, lyrics creations, stem separations, voice reference uploads, and lyrics-to-music compositions. Your quota resets at the beginning of each billing cycle. Subscriptions can be billed monthly or annually, depending on your selection.

6.2 Upgrades and Downgrades

You may upgrade your plan at any time, and the upgrade takes effect immediately. Downgrading is also available, but if you are a label user with more managed artist profiles than your target plan allows, you will be required to select which profiles to retain before the downgrade can be processed. ViloBeat will reconcile your account accordingly.

6.3 Cancellation and Active Catalog

You may cancel your subscription at any time through your account settings. Your plan remains active through the end of the current billing period, and you will not be charged again. After cancellation, when your plan lapses, your account will transition to our Free tier. Your existing distributed music will remain live and active across Digital Service Providers (DSPs). However, your account will be placed in a read-only state with respect to distribution, and you will not be able to upload or distribute new releases until you subscribe to an active plan.

6.4 Refund Policy

Subscription payments are non-refundable. Once a payment has been processed for a billing cycle, it will not be reversed, even if you cancel partway through the period. Studio Credit purchases are also non-refundable. If a technical error on our end prevents you from using a feature you paid for, contact support and we will make it right on a case-by-case basis.

7. Creative Tools

7.1 Ownership of Outputs and Copyright Disclaimer

When you use ViloBeat's creative tools (lyrics generation, cover art generation, audio mastering, stem separation, voice reference, lyrics-to-music composition, or lyrics refinement), ViloBeat transfers all right, title, and interest it may hold in the generated outputs to you, subject to two conditions: (1) the output must not infringe on any pre-existing copyright, and (2) you must have a valid, active account or sufficient Studio Credits at the time of generation.

Important Copyright Disclaimer: ViloBeat makes no representations, guarantees, or warranties regarding the copyrightability, intellectual property protection, or commercial exclusivity of outputs generated solely or substantially by generative artificial intelligence (AI) models. Under the laws of many jurisdictions (including the United States and European Union), purely AI-generated works lacking sufficient human creative authorship may not qualify for copyright registration and may exist in the public domain. You are solely responsible for ensuring the legal status of AI-generated assets prior to commercial exploitation, and you agree to hold ViloBeat harmless from any intellectual property disputes arising from your use of AI outputs.

7.2 Responsible Use

You agree to use our creative tools responsibly and ethically. Specifically:

You will not use voice reference or voice cloning features to imitate, impersonate, or misrepresent yourself as another individual without their documented, written consent.
You will not generate content that promotes hate speech, violence, exploitation of minors, or any activity that violates applicable laws.
You will not attempt to reverse-engineer, extract, or redistribute the underlying models, algorithms, or infrastructure used by our creative tools.
You understand that outputs from generative tools may occasionally resemble existing works, and you accept responsibility for reviewing outputs before distributing them commercially.

7.3 Quota and Usage Limits

Each creative tool is subject to the monthly quota defined by your subscription plan. If you reach your quota, you may purchase Studio Credits to continue using the tools. Excessive or abusive use of creative tools (for example, automated scripting or mass generation requests) may result in temporary rate limiting or account review.

8. Campaigns and Promotions

8.1 Playlist Pitching

ViloBeat offers campaign services where we pitch your music to playlist curators across streaming platforms. Campaigns are charged based on a daily budget and total budget you configure. While we make good-faith efforts to secure playlist placements, we do not and cannot guarantee that any specific curator will accept, add, or retain your song on their playlist. Campaign fees are non-refundable regardless of placement outcomes.

8.2 Pre-Save Campaigns

Pre-Save campaigns allow fans to express interest in your upcoming release by providing their email address. You retain access to this fan data for the purpose of notifying them when your music goes live. Pre-Save email blasts are charged per email at the rate displayed in your campaign dashboard, with costs deducted from your Studio Credits balance. You are responsible for complying with all applicable anti-spam legislation when contacting fans.

8.3 Smart Links

Each distributed song receives a Smart Link — a landing page where listeners can choose their preferred streaming platform. Smart Link visit data (clicks, geographic information, platform preferences) is collected and made available to you through your analytics dashboard. You may share Smart Links freely and append UTM tracking parameters for your own marketing purposes.

8.4 Influencer Campaigns

You may launch marketing campaigns targeting selected social media influencers ("Influencer Campaigns"). Bookings are charged based on the pricing tier of the selected influencers and platform preferences. If an influencer only supports one social media platform, the booking is locked to that platform, and other platform choices are disabled. ViloBeat does not guarantee specific campaign performance, reach, follower growth, or conversions. Influencer campaign bookings are final and non-refundable.

8.5 PR & Publications

PR campaigns allow you to submit your music for consideration by public relations and media publications ("PR & Publications"). All submissions must contain valid, accurate metadata, song cover art, and smartlink paths, and you authorize ViloBeat to make the selected song available for audio playback and download by publication reviewers. Pitching is guaranteed, but coverage, features, or reviews by media outlets are at the sole discretion of those third parties and are not guaranteed. PR campaign fees are non-refundable.

8.6 Playlist Curators and Verification

Users registered as curators on our platform ("Playlist Curators") agree to review submitted tracks in good faith and provide honest, constructive feedback. Playlist Curators must not manipulate streams, buy fake followers, or use bots. Payouts for curation jobs are subject to system verification of active playlist status and quality control audits. ViloBeat reserves the right to withhold payouts, suspend curator accounts, or terminate access if fraudulent activity is detected.

9. Label Accounts

If your subscription plan supports label features, you may create and manage artist profiles under your account. As a label, you accept the following additional responsibilities:

You represent that you have written agreements with each artist whose profile you create and whose music you distribute on their behalf.
Expense records, recoupment plans, and revenue split percentages you configure in ViloBeat reflect your actual agreements with your artists. ViloBeat is not a party to those agreements.
Artist Portals generated by ViloBeat provide your managed artists with a read-only view of their financial data (streams, royalties, expenses, recoupment status, settlements). You control which data categories are visible to each artist through the portal settings.
Settlement reports are generated based on the data you input. ViloBeat does not independently verify the accuracy of expense records or external income entries you log.
If your subscription lapses or is downgraded below a label-tier plan, you may be required to reconcile your artist roster to fit within the limits of your new plan.

10. Events and Ticketing

ViloBeat provides tools for creating and managing events such as concerts, listening parties, and live performances. If you use these features:

You are solely responsible for the planning, execution, safety, and legal compliance of your events.
Ticket pricing, capacity limits, and event descriptions are set by you. ViloBeat is not responsible for disputes between you and your attendees.
Revenue and expense tracking within ViloBeat is for your own record-keeping and does not constitute financial or tax advice.

10.1 Ticketing Platform Fee

A 5% platform fee is deducted from each ticket sale processed through ViloBeat's ticketing system. The net revenue (after platform fees) is credited to your ticketing balance. You may withdraw your ticketing balance at any time, subject to a 2.5% withdrawal processing fee.

10.2 Event Cancellation and Cancellation Fee

You may cancel an event at any time before it takes place. If your event has sold tickets at the time of cancellation:

All ticket holders will receive a full refund of their purchase price. Refunds are processed automatically through our payment partner, Paystack, and typically arrive within 5–10 business days depending on the buyer's bank.
A 5% cancellation fee based on total ticket revenue will be deducted from your ticketing balance. This fee covers (a) payment processing fees retained by Paystack on refund transactions, which are not recoverable, and (b) ViloBeat's event management and administrative costs.
Your ticketing balance may go negative if you do not have sufficient funds to cover the cancellation fee. Any negative balance will be recovered from future ticket sales or withdrawals.
Cancellations are permanent and irreversible. Once an event is cancelled, it cannot be reinstated.

10.3 Buyer Refund Process

When an event is cancelled by the organizer or by ViloBeat administration, all ticket holders with paid bookings are automatically issued a full refund. Refund processing is handled by Paystack and is subject to their standard processing timeline. ViloBeat will send a cancellation notification email to each ticket holder with the refund details and reason for cancellation (if provided). ViloBeat is not liable for delays in refund processing caused by the buyer's bank or payment provider.

11. Content Violations and Enforcement

ViloBeat maintains an enforcement system to protect the integrity of our distribution catalog, the rights of creators, and the trust of our DSP partners.

11.1 Minor Violations

The following issues will result in your submission being rejected with a notification explaining what needs to be corrected. No financial penalty is applied for minor violations:

Incomplete or inaccurate metadata (missing title, artist name, genre, songwriter credits)
Audio files that do not meet DSP quality standards (low bitrate, excessive clipping or distortion, corrupted files)
Explicit content that was not properly flagged during submission
Cover artwork that does not meet DSP technical specifications or contains prohibited elements

11.2 Severe Violations

The following violations are treated as serious breaches of these Terms and will result in immediate account suspension, catalog takedown, and potential forfeiture of earnings associated with the violation:

Copyright infringement: Distributing recordings, compositions, or samples you do not own or have not licensed.
Stolen or plagiarized content: Uploading music that matches or closely imitates another artist's registered work without authorization.
Artist impersonation: Creating an account or submitting content under a false identity, or misrepresenting yourself as another artist or label.
Streaming manipulation: Engaging in artificial streaming activity including bot farms, stream-boosting services, click farms, or any scheme designed to inflate play counts.
Any other material breach: Conduct that, in our judgment, poses a significant risk to the platform, its users, or our relationships with DSP partners.

11.3 Reinstatement

When your account is suspended for a severe violation:

Access to all distribution, creative, and financial features is immediately blocked.
Your active catalog will be reviewed and takedown requests will be sent to DSPs for any infringing or fraudulent releases.
You will receive a notification and email detailing the specific violation and the content in question.
You may appeal the suspension by submitting written proof of authorization, licensing, or clean streaming metrics to ViloBeat Support within fourteen (14) days.
ViloBeat will review your appeal and, at its sole discretion, decide whether to reinstate your account. If reinstated, access is restored, but the offending content will remain removed. Any royalties determined to be generated from fraudulent activities will be permanently withheld.

ViloBeat tracks your violation history, and repeated severe violations may result in permanent account termination without the option for appeal or reinstatement.

12. Account Lifecycle and Termination

12.1 Voluntary Deactivation and Deletion

You may deactivate your account at any time through your account settings. Deactivation places your account in a restricted state: you can log in and reactivate, but you cannot distribute new music, make withdrawals, or use creative tools until you reactivate.

You may request permanent account deletion at any time. When you do, your account enters a 180-day cooling-off period. During this period, your account is restricted (same as deactivation), but you retain the ability to cancel the deletion request and fully restore your account to active status.

If you do not cancel within 180 days, your account is permanently and irreversibly deleted. Upon permanent deletion:

All personally identifiable information (email, name, phone number, biography, social links, profile picture, legal name, KYC documents, bank account details) is permanently scrubbed or replaced with anonymized placeholders.
Your wallet balance and Studio Credit balance are zeroed, with any remaining amounts logged as refund transactions for audit purposes.
Takedown requests are issued to all Digital Service Providers for your distributed catalog. Artist names on existing songs are replaced with "Deleted User."
Financial transaction amounts and dates are retained for seven (7) years for tax and accounting compliance, but all personal details (bank account numbers, holder names) within those records are permanently erased.
This process is irreversible. Once permanent deletion is executed, your account, data, and music cannot be recovered.

12.2 Suspension and Forced Termination

We reserve the right to suspend or permanently terminate your account at any time, with or without prior notice, if:

You violate any provision of these Terms.
We receive a valid DMCA takedown notice or equivalent legal claim against your content.
We detect patterns of fraudulent activity, including but not limited to streaming manipulation, payment fraud, or identity misrepresentation.
Your account has accumulated multiple severe violations.
We are required to do so by law or regulatory order.

Upon forced termination, we will issue takedown requests to all DSPs for your distributed content. Any remaining wallet balance may be withheld pending investigation if the termination is related to suspected fraud or infringement. Any remaining Studio Credit balance is forfeited. In cases of compliance emergencies, a Super Admin may force-delete an account immediately, bypassing the 180-day cooling-off period and triggering immediate PII scrubbing.

13. DSP Unlock and Express Release

Certain features require additional one-time payments:

DSP Unlock: New accounts may require a one-time DSP Unlock payment before content can be delivered to streaming platforms. This fee covers the setup and verification process with our DSP delivery partners.
Express Release: Standard distribution follows a scheduled review and delivery timeline. If you need your release prioritized, you can pay an Express Release fee (deducted from your Studio Credits) to move it to the front of the queue. Express Release does not guarantee a specific delivery date, as DSP ingestion timelines are outside our control.

13.1 Distribution Cancellation Window

Once a distribution task is submitted (including single releases, EPs, albums, mastering requests, and lyrics-to-music compositions), you have a 48-hour cancellation window from the time of submission. During this window, you may cancel the task and any associated content will be removed.

After 48 hours, the distribution task can no longer be cancelled through the app. This restriction exists because once processing has begun, ViloBeat may have already commenced review, metadata registration, or delivery to DSP partners. If you need to remove a release that has passed the cancellation window, please contact support@vilobeat.com for assistance with a formal takedown request.

This 48-hour cancellation policy applies equally to individual artist accounts and label-managed artist accounts.

14. Limitation of Liability

To the maximum extent permitted by applicable law, ViloBeat and Peoplera Technologies Limited shall not be liable for:

Loss of royalties due to DSP reporting delays, errors, or platform-side issues.
Content removal or takedowns initiated by DSPs in response to third-party claims.
Temporary unavailability of the platform due to maintenance, infrastructure outages, or circumstances beyond our reasonable control.
Any indirect, incidental, consequential, or punitive damages arising from your use of ViloBeat, even if we have been advised of the possibility of such damages.
The output quality, originality, or legal compliance of content generated through our creative tools. You are solely responsible for reviewing generated outputs before commercial use.

Our total aggregate liability to you for any claims arising under these Terms shall not exceed the total fees you have paid to ViloBeat in the twelve (12) months immediately preceding the event giving rise to the claim.

15. Indemnification

You agree to indemnify, defend, and hold harmless ViloBeat, Peoplera Technologies Limited, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to:

Content you upload, distribute, or generate through ViloBeat.
Your breach of any representation or warranty in these Terms.
Your violation of any applicable law or third-party right.
Your use of fan data collected through Pre-Save campaigns or Smart Links.
Disputes between you and your collaborators regarding royalty splits, label agreements, or settlements.

16. Disclaimer of Warranties

ViloBeat is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory. We do not warrant that:

The platform will be available at all times without interruption.
Your music will be accepted by all DSPs or remain on any specific platform indefinitely.
Royalty reports from DSPs will be timely, complete, or error-free.
Outputs from our creative tools will be free from resemblance to existing works.
Campaign services will result in any specific number of playlist placements, streams, or fan engagements.

17. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any dispute arising out of or relating to these Terms shall first be addressed through good-faith negotiation between the parties. If the dispute cannot be resolved informally within thirty (30) days, either party may pursue resolution through the courts of competent jurisdiction in Nigeria.

18. Changes to These Terms

We may revise these Terms from time to time. When we make changes that materially affect your rights or obligations, we will notify you through an in-app notification, email, or a prominent banner on our website at least fourteen (14) days before the changes take effect. Your continued use of ViloBeat after the effective date constitutes your acceptance of the revised Terms.

19. Miscellaneous

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force and effect.
Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and ViloBeat regarding your use of the platform.
Assignment: You may not assign or transfer your account or any rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms in connection with a merger, acquisition, or sale of assets.

20. Contact

For questions about these Terms, legal inquiries, or copyright claims, contact us:

Email: support@vilobeat.com
Company: Peoplera Technologies Limited
Platform: vilobeat.com

We take every inquiry seriously and aim to respond within two business days.